Effective date: July 19, 2026
Last updated: July 19, 2026
This Privacy Policy explains how Inoviqa LLC (“Inoviqa,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information when you:
- Visit
https://inoviqa.com - Submit a contact, qualification, or booking form
- Schedule a strategy call
- Communicate with us by email, phone, or another approved channel
- Purchase or use our Local SEO services
- Make a payment through an official Stripe payment link
- Provide access or information required for an active client engagement
This Privacy Policy applies to the Inoviqa website and related business communications. It does not replace the privacy policies of Stripe, scheduling platforms, analytics providers, hosting providers, or other third-party services.
1. Information We May Collect
The information we collect depends on how you interact with Inoviqa.
Information You Provide Directly
We may collect:
- Full name
- Business or company name
- Job title or role
- Business email address
- Phone number
- Website URL
- Industry
- Business location
- Service areas
- Google Business Profile URL
- Services offered
- Business goals
- Current marketing or SEO information
- Competitor information
- Messages, inquiries, and project details
- Strategy-call booking information
- Proposal, agreement, onboarding, and support communications
- Testimonials, project materials, or other content you voluntarily provide
Client Account and Service Information
When we provide Local SEO services, clients may grant us access to or share information from systems such as:
- Website content-management systems
- Website hosting platforms
- Google Business Profile
- Google Search Console
- Google Analytics 4
- Google Tag Manager
- Call-tracking systems
- Form-tracking systems
- SEO and reporting tools
- Business directories
- Review platforms
- Other systems approved by the client
We use this information only for authorized business purposes connected to the engagement.
Clients should use secure user permissions whenever available and should not send passwords through public website forms.
Payment and Transaction Information
Inoviqa accepts payments through official Stripe-hosted payment links, invoices, or checkout pages issued under Inoviqa LLC.
Stripe may collect payment information such as:
- Cardholder name
- Billing address
- Credit or debit card details
- Digital-wallet information
- Transaction and authentication information
Inoviqa does not normally receive or store complete credit or debit card numbers. We may receive limited transaction information from Stripe, such as:
- Customer name and contact information
- Payment amount
- Payment status
- Billing date
- Subscription status
- Card brand
- Last four digits of a payment card
- Invoice, receipt, refund, or dispute information
Stripe processes personal information under its own privacy policy and legal terms.
Automatically Collected Information
When you use the website, we or our service providers may automatically collect:
- Internet Protocol address
- Browser type
- Device type
- Operating system
- Approximate location derived from an IP address
- Referring website or campaign source
- Pages viewed
- Time spent on pages
- Links clicked
- Form or booking interactions
- Cookie and similar technology data
- Security and diagnostic information
2. How We Collect Information
We may collect information:
- Directly from you
- Through website forms
- Through email or telephone communication
- Through a scheduling platform
- Through Stripe
- Through analytics and website technologies
- Through systems you authorize us to access
- Through publicly available business sources
- Through business partners or service providers acting on our behalf
We do not knowingly obtain confidential account access without the client’s authorization.
3. How We Use Information
We may use information to:
- Respond to questions and inquiries
- Review whether a business may be a suitable client
- Schedule and prepare for strategy calls
- Create proposals, scopes, and service agreements
- Process payments and manage recurring subscriptions
- Confirm payments, invoices, receipts, renewals, and cancellations
- Deliver Local SEO and related contracted services
- Access and manage authorized client systems
- Communicate about campaigns, approvals, reports, and support
- Analyze website and campaign performance
- Maintain accurate client and business records
- Improve our website, services, content, and processes
- Detect fraud, abuse, security incidents, and unauthorized access
- Enforce agreements and protect legal rights
- Meet tax, accounting, payment, and regulatory requirements
- Comply with legal obligations and lawful requests
Where applicable law requires a legal basis, we may process information based on:
- Your consent
- Performance of a contract or steps requested before entering a contract
- Legitimate business interests
- Compliance with a legal obligation
- Protection of legal rights or safety
4. Recurring Billing and Payment Processing
Local SEO services are normally billed monthly in advance.
After Inoviqa and a client agree on the service and scope, Inoviqa may send an official Stripe payment link. When the client completes a recurring subscription payment, Stripe stores or processes the approved payment method so future monthly payments can be collected automatically.
Payment methods may include:
- Credit cards
- Debit cards
- Apple Pay
- Google Pay
- Other payment methods made available by Stripe
Availability may depend on the customer’s device, location, currency, browser, bank, and Stripe settings.
Inoviqa does not request Local SEO payments through personal bank accounts, personal payment profiles, personal mobile wallets, or unofficial payment links.
Official payment and billing communications should come from an Inoviqa-authorized channel. Suspected fraudulent payment requests should be verified using the contact information at the end of this Privacy Policy.
5. Cookies and Similar Technologies
The website may use cookies, pixels, tags, local storage, or similar technologies for:
- Essential website operation
- Security
- Form functionality
- Scheduling
- Analytics
- Performance measurement
- Remembering preferences
- Understanding referral and campaign sources
Third-party providers may set or access their own technologies according to their policies.
Where required by applicable law, the website should provide appropriate cookie notice or consent choices.
You may be able to control cookies through your browser settings. Blocking some cookies may affect website functionality.
6. Analytics, Scheduling, and Third-Party Tools
We may use third-party services for:
- Website hosting
- Website security
- Forms
- Scheduling
- Email communication
- Analytics
- Tag management
- Payment processing
- Reporting
- Customer support
- File storage
- Project management
Examples may include Google services, Stripe, Cal.com or another approved scheduling provider, and other business technology providers.
These third parties may process information according to their own privacy notices and contractual obligations.
7. How We May Share Information
We may disclose information to:
Service Providers
Providers that help us operate the website, process payments, schedule calls, communicate, host data, provide analytics, maintain security, or deliver client services.
Authorized Contractors and Professionals
Contractors, developers, consultants, accountants, attorneys, or other professionals who need information to perform approved work and are expected to protect it appropriately.
Client-Authorized Platforms
Platforms and tools that a client asks or authorizes us to use as part of an engagement.
Legal and Safety Purposes
Government authorities, courts, regulators, payment networks, or other parties when reasonably necessary to:
- Comply with law or legal process
- Respond to lawful requests
- Investigate fraud or abuse
- Protect Inoviqa, clients, users, or the public
- Enforce agreements
- Defend legal claims
Business Transfers
Information may be disclosed as part of a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to appropriate legal protections.
Inoviqa does not sell personal information to advertisers.
8. Data Retention
We retain information only for as long as reasonably necessary for:
- The purpose for which it was collected
- Client-service delivery
- Contract administration
- Payment and accounting records
- Security
- Dispute resolution
- Legal claims
- Tax and regulatory compliance
- Legitimate business recordkeeping
Retention periods may vary by information type and legal requirement.
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it.
9. Data Security
We use reasonable administrative, organizational, and technical measures designed to protect information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
Measures may include access controls, account permissions, secure service providers, encrypted connections, backups, and limited access based on business need.
No website, transmission, storage system, or third-party platform can be guaranteed completely secure.
Clients are responsible for protecting their own accounts, passwords, devices, and access credentials.
10. International Data Processing
Inoviqa primarily serves businesses in the United States, but website visitors, clients, contractors, and service providers may be located in other countries.
Information may be processed or stored in the United States or another country where Inoviqa or its service providers operate.
Where required, we take reasonable steps to use appropriate contractual or legal safeguards for international data processing.
11. Your Privacy Choices and Rights
Depending on your location and applicable law, you may have the right to:
- Request access to personal information
- Request correction of inaccurate information
- Request deletion of certain information
- Request a copy of certain information
- Object to or restrict certain processing
- Withdraw consent where processing depends on consent
- Opt out of certain communications
- Submit a complaint to a relevant privacy authority
These rights may be subject to exceptions for legal, security, contractual, tax, payment, and recordkeeping obligations.
To submit a request, contact support@inoviqa.com.
We may need to verify your identity and authority before completing a request.
Inoviqa will not unlawfully discriminate against a person for exercising applicable privacy rights.
12. Marketing Communications
We may send service-related communications, including:
- Booking confirmations
- Proposal or onboarding messages
- Payment and renewal notices
- Campaign updates
- Support messages
- Changes affecting an engagement
Marketing emails, when used, should include an appropriate way to unsubscribe.
Unsubscribing from marketing emails does not stop necessary service, billing, security, or legal communications.
13. Third-Party Links
The website may link to third-party websites, profiles, platforms, or tools.
Inoviqa does not control and is not responsible for their:
- Content
- Security
- Availability
- Privacy practices
- Terms
- Data handling
Review the privacy policy of a third party before providing personal information.
14. Children’s Privacy
The Inoviqa website and services are intended for businesses and adults.
They are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information, contact us so we can review and, where appropriate, delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy to reflect:
- Changes to our services
- New technology providers
- Changes to our information practices
- Legal or regulatory developments
- Security improvements
The updated version becomes effective when posted unless a different date is stated or applicable law requires additional notice.
16. Contact Inoviqa
Inoviqa LLC
Primary support, privacy, and payment email:
support@inoviqa.com
Secondary email:
inoviqa@gmail.com
Phone:
+1 (505) 532-5328
Website:
https://inoviqa.com
For payment-related concerns, verify that the payment page is hosted or processed by Stripe and identifies Inoviqa LLC.